Sorry, currently due to the COVID-19 crisis and maintaining social distancing, we are not doing home vists. However, mailing it may be an option. It's case by case.
No, of course not, I will remote in and do an assessment for you. Once I see what the issue is, then I will discuss it with you to see what route you would like to take.
The process may vary, it all depends on your internet speed, hardware and what the issue may be causing the problem.
Very secure, I have my own firewall and remote software that I trust. I have some testimonials on Yelp & FB that you can always check out. You can find link icons on my Homepage.